Q: How far in advance should I place my order?
A: We recommend placing your order at least 3–4 weeks before your event to ensure we can source materials and schedule production. Rush orders may be available for an additional fee — call us to check availability.

Q: Can I see a proof or sketch before my piñata is made?
A: Yes! For most custom orders, we can provide a simple sketch or mock-up based on your description and inspiration images before we begin building.

Q: Can you match my party theme or colors exactly?
A: We do our best to match your theme and colors as closely as possible. Please note that colors may vary slightly depending on available materials.

Q: Do you offer pre-made designs or is everything custom?
A: We specialize in made-to-order luxury piñatas, but we occasionally have pre-made designs available for last-minute orders. Contact us for current options.

Q: What sizes do you offer?
A: Our piñatas range from small tabletop displays (about 18″) to large statement pieces over 4 feet tall. Size depends on your design, budget, and event needs.

Q: How much does a custom piñata cost?
A: Pricing depends on size, complexity, and detail. Most custom designs start at $150. We’ll give you a detailed quote after reviewing your request.

Q: How much is the deposit, and is it refundable?
A: We require a deposit to secure your order. This deposit is non-refundable once work begins, as each piñata is made specifically for you.

Q: When is the final payment due?
A: The remaining balance is due 48 hours before delivery or pickup.

Q: Do you offer bulk or event discounts?
A: Yes! We offer discounts for orders of 3 or more piñatas for the same event. Contact us for custom pricing.

Q: Are your piñatas made for display, use, or both?
A: Our piñatas are designed to be both beautiful and functional — perfect for display before the big moment, and strong enough for traditional piñata fun.

Q: What materials do you use?
A: We use high-quality cardboard, papier-mâché, and premium tissue paper for vibrant, long-lasting designs.

Q: Can you make a piñata that’s easier/harder to break?
A: Yes — let us know your preference when ordering. We can adjust the construction for kids’ parties, adult parties, or purely decorative use.

Q: Are your piñatas safe for kids?
A: Absolutely. Our piñatas are made with non-toxic materials. We always recommend adult supervision during play.

Q: Do you ship piñatas or only offer local pickup/delivery?
A: We offer local delivery in Arizona and can ship within the U.S. Shipping fees vary by size and location.

Q: Do you deliver outside of Arizona?
A: Yes, we can ship to most states. Some oversized piñatas may require special shipping arrangements.

Q: How is the piñata packaged for delivery?
A: Each piñata is carefully wrapped and boxed to prevent damage during transport.

Q: What happens if my piñata is damaged in transit?
A: If your piñata arrives damaged, contact us within 24 hours with photos so we can make it right.

Q: Do you fill the piñata, or do I fill it myself?
A: We can provide your piñata empty or pre-filled for an additional cost — just let us know your preference.

Q: What’s the best way to fill a piñata?
A: Use a mix of wrapped candies, small toys, and lightweight treats. Avoid anything sharp or too heavy.

Q: How much candy or treats will it hold?
A: Capacity depends on size, but most piñatas hold between 2–5 pounds of candy or treats.

Q: How should I hang the piñata?
A: Hang it from a sturdy beam, tree branch, or a piñata stand using the built-in hanging loop.

Q: How many people can take a turn before it breaks?
A: It depends on construction and how hard participants hit. On average, 8–12 turns will break a standard piñata.

Q: Any ideas for what to do after the piñata breaks?
A: Keep the fun going with candy-themed games, a “piñata loot” photo op, or even turning the empty shell into a keepsake.